Each Year a Trustee from Changing Our Lives spends time talking to some of the members of Changing Our Lives and listening to their views about the organisation. We ask people what sort of work they do and whether they feel they have the right sort of support. We're also keen to know if they think the support could be better or if they know who to talk to if they wish to make a complaint. We need this information if we are to provide the right services and the most appropriate level of support.
"I'm delighted to say the response again this year was extremely positive. People felt confident and valued. This is a testament to the hard work and commitment of all the team and puts Changing Our Lives in a strong position to drive forward our challenging agenda in the coming months" - Liz Mabley, Trustee.
Here are just a few of the comments that were made:
- Really nice people, friendly and funny
- They smile, make me feel welcome, are good listeners and are good to be around
- Devoted to their job
Other Comments on our Work
"Very enjoyable and informative event, with the usual laughs thrown in which always helps to aid concentration and participation" - Council Day Services on the Equal Voices film launch.
"You must be very proud of the work that you do. It has certainly brought about change in services. It's very hard hitting" - about our Quality of Life Audits.
"I have been re-reading the standards again this morning and think they are excellent. They form the brilliant basics of person-centred planning and a personalised pathway" - about our Whole of Life Standards.
"Thanks to Nigel for a fantastic workshop on accessible meetings. People said they enjoyed the session and found it of benefit to them".
"Its a refreshing change - a disabled trainer knows more than anyone and could answer questions honestly".
"Excellent work has taken place. Congratulations to the Wolverhampton People's Parliament" - Cllr Steve Evans, Cabinet Lead for adults
Changing Our Lives