Quality of Life

Our whole approach is underpinned by our commitment to an Ordinary Life. Whatever labels and diagnoses a person has been given, we know from experience that, with the right support, you can live a life where you are a valued and visible member of your community. Since 2002, when the organisation was founded, we have been working in coproduction with disabled people to develop their own Quality of Life standards. These are used to measure how services and supports unlock a life and individual potential.

The Quality of Life standards have been used in a range of ways:

  • embedded into commissioning processes to inspire and stimulate recovery-focused and person-centred approaches
  • used in practice development with professionals to challenge assumptions, shape thinking and stimulate cultural change in working practices
  • used in Quality of Life reviews to measure how services enable ordinary life outcomes for the people they support

Quality of Life Standards


In 2018 the Mental Health People’s Parliament developed their own set of standards based on the recovery model.